Southwest Gas is part
of the
HVAC/R Community
in Southern Nevada
Southwest Gas has made a strong financial and personnel commitment to the HVAC/R products industry. Many programs have been implemented to maintain and to facilitate customer usage of natural gas for space heating.
These programs include a call center and a web based HVAC contractor referral program plus a customer information program.
The customer information program is organized around an 1-800-654-2765 (1-800-OKGASOK) "Energy Services" call center.
Customers call for free furnace specification sheets and information from HVAC factories; receive estimated costs of furnace operation and referrals to local HVAC installing contractors.
The utility has staffed employees in Las Vegas and Phoenix, AZ and personnel in its Corporate Customer Engagement (Marketing) offices to assist the space heating industry.
The utility sends various bill inserts, bill messages, direct mail and other printed materials to its customers promoting natural gas heating equipment.
Southwest Gas has been a part of the Southern Nevada community for over 54 years. Beginning with fewer than 300 customers acquired from a propane company in Las Vegas, Southwest Gas has grown to over 500,000 customers in Southern Nevada.
Southwest Gas is a leading natural gas Distribution Company in the United States, serving more than 1.9 million homes and businesses in over 215 communities in Nevada, Arizona and California.
Southwest Gas is an investor-owned utility with its shares traded on the New York and Pacific Stock Exchanges. |
Referral Program sign up, Southwest Gas Policy Questions & Industry Issues
Bill Laub,
Jr.
Customer Engagement Department
(702) 876-7132
cell (702) 528-7713
bill.laub@swgas.com
Natural Gas equipment problems or questions about red tags. Please have the customer address and date of problem.
Gary Vicente
Supervisor/Customer Service
Gary.Vicente@swgas.com
|
